Respond fast. Recover smarter.
Minimise the impact.
Expert-led cyber incident response, containment, digital forensics, and recovery — around the clock.
Fast cyber incident response determines whether an attack becomes a footnote or a headline. Ransomware, data breaches, insider threats, DDoS — a cyber attack can strike at any hour. What matters is how you respond. Our specialists step in the moment you call, contain the threat, protect the evidence, and get your operations back online.
and closed — with the
evidence to prove it.
Don't let a cyber incident define your business.
In practice, every attack has a first hour that decides how the next six months play out. Get that hour right, and the incident becomes a footnote. Get it wrong, and it becomes the story — for your customers, regulators, and board.
At Cyber Compliance Pro, our cyber incident response service pairs expert-led planning with immediate action and a long-term recovery strategy that leaves you stronger than you were. As a result, we contain the threat, preserve the evidence, coordinate the notifications, and rebuild with the hardening lessons baked in.
From detection to full recovery
Take control of the chaos with a structured, best-practice approach — planned in peacetime, delivered under pressure.
Cyber Incident Response Planning
A clear, actionable IRP aligned with NIST SP 800-61, ISO/IEC 27035, and ACSC guidelines — designed to work in a live incident, not just an audit.
- Response playbooks by attack scenario
- Roles, RACI, and escalation ladders
- Legal, PR, and regulator notification workflows
24/7 Cyber Incident Response Support
On-demand access to senior cyber responders when every second counts — a phone call away, with under-one-hour engagement on P1 incidents.
- Direct hotline, no triage queue
- Remote and on-site response options
- Retainer and pay-as-you-go models
Threat Containment & Eradication
Stop attackers in their tracks, close the blast radius, eliminate persistence mechanisms, and secure the environment — before more damage lands.
- Endpoint isolation and network segmentation
- Credential rotation and access revocation
- Malware removal and rootkit eradication
Digital Forensics & Root Cause
Understand exactly what happened, how it happened, and what needs to change to make sure it does not happen again — with a chain of custody that stands up in court.
- Forensic imaging and evidence preservation
- Attack timeline and TTPs reconstruction
- Root cause analysis and impact assessment
Recovery & Business Continuity
Resume operations quickly and securely with coordinated recovery — restoring systems from clean sources, rebuilding trust, and returning to a hardened baseline.
- Verified clean restore from immutable backups
- Staged production return with monitoring
- Stakeholder, customer, and board briefings
Post-Incident Reporting & Lessons Learned
Turn the incident into an improvement plan — with audit-ready documentation for regulators, insurers, and the board, and control uplifts you can measure.
- Executive and technical incident reports
- Regulator and insurer notification packs
- Prioritised hardening and control roadmap
The NIST SP 800-61
cyber incident response lifecycle
Every engagement follows a documented cyber incident response procedure: the six phases of the NIST incident response lifecycle, aligned to ACSC incident response plan guidance for Australian organisations — the international benchmark for how mature security teams handle incidents, from readiness to lessons learned.
Preparation
Playbooks, tooling, retainer, and drills in place before the incident.
Detection & Analysis
Confirm the incident, scope the impact, and classify severity.
Containment
Isolate affected assets and close the attacker's blast radius.
Eradication
Remove malware, close vulnerabilities, and revoke persistence.
Recovery
Restore clean systems, validate integrity, and resume operations.
Post-Incident
Report, remediate, and harden — so the next attack lands softer.
Expertise across the full threat landscape
Our responders have worked live incidents across every major attack category — commercial, criminal, and state-sponsored. There is no scenario we walk into unprepared.
Ransomware
Containment, recovery from clean sources, ransom negotiation advisory, and hardening against re-entry.
Data Breach & Exfiltration
Scoping, forensic investigation, breach notification, and regulator engagement under OAIC and GDPR rules.
Business Email Compromise
Account takeover response, mailbox forensics, wire-fraud investigation, and Microsoft 365 hardening.
Insider Threats
Investigation of malicious or negligent insider activity — with legally sound evidence handling and HR coordination.
DDoS Attacks
Mitigation coordination with your ISP or CDN, traffic analysis, and post-incident architectural resilience uplift.
Supply-Chain Compromise
Third-party incident containment, downstream impact mapping, and vendor-risk remediation.
Cloud Account Takeover
AWS, Azure, and Google Cloud incident triage — identity forensics, resource containment, and privilege hardening.
APT & Nation-State Activity
Advanced persistent threat hunting, TTP mapping to MITRE ATT&CK, and coordinated eradication.
Aligned to the standards that matter
Every response engagement satisfies your regulatory obligations while reducing downtime and reputational damage — with evidence packaged the way regulators expect it.
NIST SP 800-61
In other words, it is the reference framework for structured incident response — the six-phase lifecycle we run every engagement against.
ISO/IEC 27035
The ISO standard for managing incidents end-to-end — used to demonstrate mature response capability to certifiers and buyers.
APRA CPS 234 & CPS 232
The prudential standards binding banks, insurers, and superannuation funds — including 72-hour incident notification obligations.
GDPR & NDB Scheme
Response support aligned with GDPR's 72-hour rule and Australia's Notifiable Data Breaches scheme — with regulator-ready packs.
Response led by senior responders, not scripts
When the phone rings at 3am, you get a senior consultant on the line — someone who has actually worked live incidents, not a first-line analyst reading a checklist.
Rapid, Round-the-Clock Response
Our incident response specialists are on call day and night, with an under-one-hour engagement SLA on retainer clients. The hotline is answered by a senior responder — not a queue.
Expertise Across Attack Types
Ransomware, phishing, business email compromise, cloud account takeover, supply-chain attacks, APT activity — our team has led response on every major category over the past decade.
Compliance-Aligned by Design
Every incident is handled to satisfy ISO 27001, APRA CPS 234, GDPR, and the Notifiable Data Breaches scheme — so the regulator, auditor, and insurer packs write themselves.
Resilience-Focused Recovery
We do not just get you back online — we get you back stronger. Every incident closes with hardened systems, tighter visibility, and a roadmap that raises the cost of the next attack.
Response across every sector
From SMBs to government suppliers, we tailor response to the risk, regulatory, and operational realities of your industry.
Services
& Aged Care
Providers
Infrastructure
& Research
Cyber incident response plan and procedure, built for Australian organisations
A cyber incident response plan sets out who decides, who acts and who gets told when something goes wrong. The cyber incident response procedure sits underneath it as the step-by-step playbook, split by scenario such as ransomware, business email compromise and data breach. We write and test both, so your first real incident is not your first rehearsal.
ACSC incident response plan alignment
Our plans follow the ACSC incident response plan guidance, covering preparation, detection, containment, eradication and recovery. Escalation points are mapped to the Notifiable Data Breaches scheme, so notification decisions are made against the assessment window instead of being improvised mid-incident.
Cyber attack incident response plan scenarios
A cyber attack incident response plan works best when it names the attacks you are most likely to face. We build scenario playbooks for ransomware, credential theft, supplier compromise and insider misuse, each with decision points, evidence-handling steps and ready-to-use communication templates.
Computer incident response plan reviews
Already have a computer incident response plan? We review it against current guidance, run a tabletop exercise and close the gaps. For a plain-language walkthrough of the six stages, read our cyber incident response plan guide.
Need a starting structure? Read our cyber incident response plan template guide for the nine sections every plan should include.
Common cyber incident response questions,
clear answers
A few of the questions we hear most from teams calling in the middle of an incident — or preparing for one before it lands.
A cyber incident response plan should name an incident lead and decision-makers, define how incidents are classified, set containment and escalation steps, list internal and external contacts, and cover evidence handling, regulator and customer notification, and a post-incident review. It should be tested at least once a year with a tabletop exercise.
An incident response plan is the overall strategy — roles, escalation paths, communication rules. The incident response procedure is the step-by-step playbook a responder actually follows once an incident is declared, often split by incident type (ransomware, data breach, DDoS). We build both together, because a plan without a procedure leaves responders improvising under pressure.
Yes. Our cyber incident response procedure follows ACSC incident response plan guidance and the NIST SP 800-61 lifecycle, whether the trigger is a targeted cyber attack incident response plan scenario or a routine computer incident response plan review.
Call our incident response hotline on +61 3 8686 9159 immediately — a senior responder answers directly, day or night. Do not turn off affected machines (that destroys forensic evidence), do not delete anything, and do not pay a ransom before speaking with us. We will guide you through containment on the same call and mobilise the wider response team within the hour.
Retainer clients get an under-one-hour engagement SLA for P1 incidents, 24/7, backed by a dedicated response lead. The retainer covers readiness activities — playbook development, tabletop exercises, and quarterly reviews — and pre-purchases response hours at a preferential rate. We also handle pay-as-you-go emergencies for non-retainer clients on a best-effort basis.
We provide advisory support on ransom decisions — including threat-actor profiling, likelihood of decryption, sanctions screening, and legal implications under Australian law — and coordinate with specialist negotiation firms where payment is being considered. Our first recommendation is almost always recovery from clean backups; ransom payment is a last resort with significant risk.
Every engagement starts with forensic acquisition — bit-for-bit disk images, memory captures, and log preservation — following a documented chain of custody that stands up in Australian courts and regulator investigations. We isolate rather than power off, snapshot cloud workloads before remediation, and maintain an evidence register throughout the incident.
Yes. We prepare regulator-ready notification packs for the OAIC (Notifiable Data Breaches), APRA (CPS 234 72-hour rule), EU supervisory authorities (GDPR), and industry-specific bodies, and coordinate with your cyber insurer's panel counsel and forensic providers from the first hour. Our team has drafted breach notifications that have passed regulator scrutiny across multiple jurisdictions.
Yes — and the calmest time to design a response capability is before you need it. A readiness assessment, an incident response plan, and one or two tabletop exercises can be the difference between a controlled forty-eight hours and an uncontrolled six months. Most of our retainer clients started with a readiness engagement and have never called the hotline in anger.
We hit a ransomware event on a Sunday morning. Their senior responder was on the phone in twenty minutes, containment was in place within the hour, and we were back to trading Monday afternoon. The regulator pack they built alongside the recovery saved our compliance team weeks of work.
Prepare now.
Or pay later.
In today's threat landscape, incident response is not optional — it is essential. Whether you have already been breached or want to be ready before it happens, our team is here to help. Know your gaps, strengthen your response, and protect your business.